Privacy Policy

1. Introduction

Welcome to carrental-protaras.com ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at https://carrental-protaras.com and use our car rental booking services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect information in the following ways:

Information you provide directly: When you make a booking or send an inquiry via email (book@carrental-protaras.com), you may provide your name, email address, phone number, travel dates, pickup location, and payment details.
Automatically collected information: When you visit our site, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. This is collected via analytics tools described below.
Booking data: When you book via our third-party platform partner (Localrent / RentMotion), their privacy policies also apply to data you share during the booking process.

3. How We Use Your Information

We use the information we collect to:

Process and confirm car rental bookings in Protaras
Send booking vouchers and confirmation emails
Respond to inquiries and customer service requests
Improve our website usability and content
Analyze website traffic and user behaviour patterns
Comply with legal obligations

We do not sell your personal information to third parties.

4. Analytics - Yandex Metrika

We use Yandex Metrika to analyze website traffic and improve our services. Yandex Metrika uses cookies to collect anonymized data about how visitors use our site, including pages visited, session duration, referral sources, and device type.

Yandex Metrika may also use WebVisor technology to record anonymized user session replays for usability analysis purposes. No personally identifiable information is recorded in these sessions.

You can opt out of Yandex Metrika tracking by visiting metrika.yandex.com/optOut or by using your browser's Do Not Track settings.

5. Booking Widget - Third-Party Services

Our website uses an embedded booking widget provided by Localrent (localrent.com). When you interact with the booking widget, your search parameters and booking data are transmitted to Localrent's servers. This service operates under Localrent's own Privacy Policy, which can be found on their website.

We are not responsible for the data practices of third-party services integrated into our platform.

6. Cookies

Our website uses cookies - small text files stored on your device - to improve your browsing experience. We use the following types of cookies:

Essential cookies: Required for the website to function correctly. These cannot be disabled.
Analytics cookies: Used by Yandex Metrika to track visitor behaviour in anonymized form.
Third-party cookies: Set by the Localrent booking widget for session management and referral tracking.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website and booking features.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing personal information online.

Payment processing is handled entirely by our booking platform partners and is subject to PCI DSS security standards. We do not store credit or debit card numbers on our servers.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking records may be retained for up to 5 years for accounting and legal compliance purposes. Analytics data is retained in aggregated, anonymized form.

9. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you.
Right of rectification: Request correction of inaccurate personal data.
Right of erasure: Request deletion of your personal data ("right to be forgotten").
Right to restrict processing: Request that we limit how we use your data.
Right to data portability: Receive your data in a structured, machine-readable format.
Right to object: Object to our processing of your personal data for marketing or analytics purposes.

To exercise any of these rights, please contact us at book@carrental-protaras.com. We will respond within 30 days.

10. Links to External Websites

Our website may contain links to other car rental and travel websites in Cyprus. Clicking on these links will take you to external sites not governed by this Privacy Policy. We recommend reviewing the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

This Privacy Policy was last updated in 2025.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: book@carrental-protaras.com
Website: carrental-protaras.com